“Security service providers can grow sales and improve retention and upsell rates by providing cybersecurity validations to test the efficacy of their services and guide proactive security improvements.”1 In this report, Gartner offers critical insights to help MSPs and MSSPs take advantage of this emerging trend.
The report highlights that clients of MSPs and MSSPs would like providers to do more than threat detection and response. The report provides critical insight into how MSPs and MSSPs can implement cybersecurity validation services to meet clients' desires, while also growing their business.
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[1] Gartner®, "Emerging Tech: Grow Your Security Service Revenue With Cybersecurity Validations", Travis Lee, 10 April 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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